Shipping policy

Standard Delivery Across the EU We offer FREE standard delivery on all European Union orders over 20Eur (after applying any discounts or promotional codes). Orders below this amount will incur a 3.95Eur delivery charge.

Delivery Timeframes

• Orders are typically delivered within 7–10 working days from the date of dispatch.
• Delivery times may vary depending on your country and local postal services.

Duties & Taxes We aim to ensure a smooth delivery experience. However, depending on your location, additional customs duties or import taxes may apply, which are the responsibility of the recipient. These vary by country and are not included in the order total.

Order Processing

• Orders are usually dispatched within 1–2 working days.
• You will receive an email confirmation once your order has been shipped.

Delays While we strive to deliver on time, occasional delays may occur due to customs checks, local holidays, or unforeseen courier disruptions. We appreciate your patience and understanding.

Contact Us If you have any questions about your delivery or need assistance with a shipment, please contact us at sales@menrock.co.uk.